communication's archives
Social For Internal Comms – Social Media Workplace
A lively panel here today at the Social Media Workplace conference. The afternoon panel on Social Media for employee communications lead to a lively discussion. The panel consisted of: Jenni Wheller, SSP UK. Rebecca Richmond, Melcrum. Christian McMahon, Global CIO, Jamaza. Justin Hunt, Social Media Leadership Forum. Doug Shaw, What Goes Around. Interesting snippet from [...]
Making an Apology
Many of you, like me, may have been affected the the Epsilon data breach. It has impacted on dozens of businesses who make use of their marketing services, including companies like Target, Marriot, Hilton Hotels, Best Buy, JP Morgan, Capital One, and the list goes on… I received my first apology email today – one [...]
An Award Winning Performance

Almost everyone loves a bit of celebration and recognition, so last night was a very special one for us, as theblueballroom and redcatco received this years Digital Impact Award for ‘Best digital employee communication’ based on our work with DHL. It was an incredibly exciting project to work on, taking advantage of the properties of social media [...]
Is Ghost Blogging Ethical?
This is part 1 of 4 in a series of posts inspired by Steve Farnsworth. I was nudged to join in by Steve Lamb (his post is up already), and so here I am, blogging about the ethics and issues of Ghost Blogging. Before we go any further, I would like to point out that I [...]
The Games We Play – Beyond Facebook
I first watched this video a while ago, but it seems to be becoming more poignant. Carnegie Mellon University Professor, Jesse Schell of Schell Games dives into a world of game development that is emerging from the “Facebook Games” era. If it’s an area you are interested in, then I recommend reading The Art of [...]
Social Media at a Business Event – But Why?
Last week I spent a few days with a number of other bloggers at Orange Business Services at their Orange Business Live event. From my perspective, bringing a team of outside bloggers into a key customer event was a brave and bold move by them – and a very forward looking one. Brave, because most [...]
A Year in Business – Orange Business Live
Amsterdam is a handy place for Orange Business Services to have an event – not so much because it’s one of the most connected hubs in Europe, but because the place is swathed in orange! It feels like they have branded the entire city. Location aside, it has been a timely moment to reflect on [...]


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