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The local roads are decorated with “Foot and Mouth” notices, as another outbreak sets in around my home here in the UK. Infectious diseases are nasty things, with an [...]

When working with others, good communication is a critical part of getting things done. Blackberry, instant messaging, e-mail, poor phones, all give the illusion of great communication, but sometimes they can actually take it away. There are some simple ways to put it back.
This was all sparked by an interesting post over on Web Worker [...]

Is it just me, or are e-mail and productivity at work just two things that don’t belong in the same sentence together? I find it amazing that companies invest so much money in deploying e-mail systems and yet spend nothing on training people to communicate effectively with them. Perhaps you work in a company that [...]

I’m a great believer in systems and analysis. In fact I think the whole world is one big interconnected system… But that’s a story for another day. One of the systems that is the biggest challenge to working out what needs doing and doing it is the email inbox. In most companies the email inbox [...]