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communication's archives

It’s The Phone – Even in Crisis Comms

Back in June I wrote a post: “Twitter to Replace the Phone?”  - suggesting that Twitter isn’t just  another marketing channel, but it is a communications channel that may end up as important as the phone. It looks like that has come to pass faster than I had imagined. This post has loitered in drafts, [...]

Culture or Technology in Business 2.0

One of the unusual things about social media in the business context is the dramatic way it impacts on business culture. Dennis Howlett wrote a long and interesting piece on his Zdnet blog about the Enterprsie 2.0 debate, or lack thereof. It is one that is intertwined with much of what I do, using blogs [...]

Social Media in Business in London

On October the 23rd I’ll be at The Strand Palace Hotel in London, talking about crowd sourcing with social media. Edelman, iPadio, chinwag and a host of folks are sponsoring what promises to be a very packed day – full details are here. The event description best explains why I’m excited about Friday: The conference [...]

Trends of the 21st Century

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This post was inspired by a paper by Jonathan MacDonald (of fluid world / JMA) ”The first 6 Macro Trends of the 21st Century” – it’s a reasonably straight forward read. It set me off pondering a different track. What do the six trends he lists mean for business, and business-to-business marketing, IT and communication? 1. Corporate [...]

Broadband Maslow and the Hierarchy of Human Needs

The BBC ran an interesting piece, based on an OFCOM survey, or rather OFCOM’s annual Communications Market Report. It features some rather ‘startling’ findings about us Brits and our use of broadband. “Britons are more willing to cut back on holidays and meals out than on spending on communication technology during the recession… … spending on mobiles, [...]

Tweetcamp London – Beyond 140 Characters

The recent Tweetcamp event was organised by Farhan Rehman (@farhan), Dees Chinniah (@cyberdees), and Jon Bishop (@jonin60seconds), I just ran around with a microphone on the day, and chatted with Farhan before hand!  It was far from being another BarCamp. While  many familiar faces from the social media space came along, it also reached people who [...]

Social Media Inside

Last week’s workshop on using social media for internal communications at Melcrum was a packed house and a packed agenda. As intranets become less effective, and distributed working arrangements challenge traditional lines of communication, interest in social media is on the rise. Here are three examples of what people have been doing: The JetBlue University, [...]

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