Who needs telephones? We’ve got Twitter! Phone calls are all good and well, but by the time you’ve looked up the number, dialled it, listened to the ring tone and got through to the person you are trying to reach – or left the inevitable recorded message – you could have made a cup of coffee [...]

In 20 years of working in industry I’ve seen the good, the bad and the ugly, as well as the amazingly brilliant when it comes to business operating models. I have worked in organisations that have practised new models, to different degrees. The results were some of the fastest growing, and most successful, businesses in history. [...]

Bees are viewed as hyper productive, industrious creatures, working away industriously. The bee hive is the very model of business, full of busy bees. But what do they teach us about business?

Hey, that’s your business! Or it could be. Vandals pulled a large number of BT cables out of the ground in our local town (Camberley), leaving thousands of people and hundreds of businesses without their phones. It will take weeks to repair all of the damage. Sadly, with the increasing value of the copper in phone [...]

MediaCampLondon was a very organised unconference (and I mean that in a good way), kudos to Chris Hambly, Social Media Mafia,  and the rest of the team that enabled it to happen. A big thank you to SAE for providing a great venue. It was a little disconcerting for me, as over twenty years ago I planned [...]

Reading a recent post on David Tebbutt’s blog – You calling me a consultant? – took me to: What’s the real value of social software in enterprise from Adriana Lukas, which leads us to this post…