A week ago today I was in the final moments of The Big Yak, 2014 edition, having had a day packed with discussion out internal communications in the business world. Created and organised with the kind of boundless energy that only the IC Crowd can provide (Rachel Miller, Jenni Wheller and Dana Leeson are great to work with) […]
Over the last few weeks a few things have unfolded that have provided reminders that, as much as I love all forms of digital communication, sometimes you need to just stop. Step away, and come back later, or pick up the phone, or get on your feet and meet. Here are three checks before you […]
This is very old, 1982 in fact, but 31 years on it is still solid advice, and Oglvy’s twitter account tweeted it. While is is about memos, it applies just as well to email. And while point 10 is harder in today’s global businesses, with flexible working and distributed locations, it is still the best […]
Early on Saturday I found myself at PayPal’s London offices, gathered with over 150 internal comms folks from around the UK (and beyond). It was a fitting venue, as it was home to the first Tweetcamp, where I also had the privilege of facilitating a very dynamic series of conversations. The IC Crowd pulled together an amazing event – […]
The latest in Microsoft’s Business Reimagined series of events looked at change across the public and private sectors, at The Hub Westminster. Although they are very different worlds, I’ve always found that they have much to learn from each other – often we don’t really understand our own environment until we have looked at it […]
Today is Posterous’s last day. Posterous started in July 2008 and was a great and easy way to share short-form blog content, and it rapidly became popular. In fact so popular that Twitter acquired it last year. This was clearly a technology and talent acquisition rather than a platform one, and so a little while ago the […]
Want to write better web copy? I’ve got back to some fairly heavy-duty blogging recently, just as Google retire Google Reader. The trip inspired me to add a some suggestions for web writing: Whose words are these? Remember how you use Google to search for ‘stuff’: people do not search for adjectives / adverbs, they search […]
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