A Year in Business – Orange Business Live

Amsterdam is a handy place for Orange Business Services to have an event – not so much because it’s one of the most connected hubs in Europe, but because the place is swathed in orange! It feels like they have branded the entire city. Location aside, it has been a timely moment to reflect on […]

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Community Relations

Friday is Audana’s Social Media in Business ’10 aka SMiB, in London, and just like last years Social Media in Business event, I’ll be interviewing many of the speakers via ipadio in the run up. The theme of this year’s event is community relations. I think the term nicely encapsulates how “forum moderation” has grown […]

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Put it in the Diary

Things have been frenetically busy with projects and event-related travel, with longer form writing taking a bit of a back seat, given the amount of coding and blog set up going on around the office as well. That hasn’t stopped the tweeting of course! WordPress training activity has also stepped up a notch, with more demand […]

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Up a Gum Tree – With Everywhere to Go

Gumtree Jellies

Success has its challenges. Anyone who has a web presence already popular with visitors, but wanting to increase the use of the site, as well as attracting new audiences, has a tall order on their hands. On Thursday I spent an evening in the company of the Gumtree crew at their Richmond offices, along with a […]

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People to People – Like Minds

I’m literally just back from the Like Minds conference in Exeter. I say I’m back, but between the ongoing conversations on Twitter and the comment exchanges on the flickr photos it does feel a little like I am still there. The event was an excellent opportunity to transfer the on-line conversations about business culture, technology trends […]

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It’s The Phone – Even in Crisis Comms

Back in June I wrote a post: “Twitter to Replace the Phone?”  – suggesting that Twitter isn’t just  another marketing channel, but it is a communications channel that may end up as important as the phone. It looks like that has come to pass faster than I had imagined. This post has loitered in drafts, […]

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Culture or Technology in Business 2.0

One of the unusual things about social media in the business context is the dramatic way it impacts on business culture. Dennis Howlett wrote a long and interesting piece on his Zdnet blog about the Enterprsie 2.0 debate, or lack thereof. It is one that is intertwined with much of what I do, using blogs […]

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