Many enterprise intranets have become bogged down by static, out of date content.
They no longer increase the efficiency of the business, and instead they have become drain on resources.
Social Software changes this. By engaging employees, easing the burden of production and editing, and distribution the content creation workload.
Social software acts to crystallise the often tribal knowledge that is common in any growing business. By capturing and distilling processes and information, it becomes easier to induct new employee and increase the intellectual capital available to serve the business. The delivers real competitive advantage, speeding decision making and enabling a more flexible business.
The main types of social software we use with businesses are: