Thanks to a post on Galba Bright’s Tune up your EQ blog, which mentions my post on humour in business, I am finally writing a long overdue post. Hopefully this doesn’t get too circular! Galba points to a video that appeared on Seth’s blog: Take thirty seconds to watch the video now…Hopefully you are suitably […]
I spent this week working at VoiceCon in Orlando, Florida. The big theme of the show was unified communications, adding video and integrating software applications with telephony. I was struck by how far communications technology has come in just the last few years. The days of POTS (Plain Old Telephone Service) seem numbered, as the […]
There are some conversations that we are afraid of. An awkward subject raised with a boss. A difficult exchange with a close relative. Explaining bad news. These are understood. There are also conversations that are awkward for a business. A discussion on the web about problems with a product, poor financial results, internal conflicts – […]
I remember my first trip to Sweden. As I was driven from the airport to Stockholm, I remember seeing these really tall, bright posts in the ground on either side of the road. I wasn’t sure what they were all about. Some months later, I returned. With the snow falling fast, and already so thick […]
How are we doing with email? How did we do without it? Or would we be better off without it. A number of things have put e-mail at the top of the discussion list in recent weeks, from blogs to national TV. The BBC’s Money programme covered the topic last friday (March the 7th – […]
Following on from Part I and Part II – Vision, what is the mission statement? The mission statement springs out of a clear vision statement. It plots the course towards the vision, describing the nature of what has to be done to get to there. It should address at least medium turn. A mission statement […]
Some of what I say here may not be new to followers of the clue train manifesto. If you haven’t come across it and are interested in marketing or where the web is going, it is worth a read. Websites are a one-way conversation. They give you information, sometimes they even try to tell you […]
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