It seems an age since posting about Habitat UK’s mis-steps into Twitter. Since that post, Habit have apologised – although not yet on the place where the deed was done: Their @habitatuk twitter account.
One of the big differences between “traditional” media and social media is the almost infinite bandwidth of the later. Whilst mainstream stories come and go at high velocity, with only a fleeting moment in the spot light, in the social media world they linger and roll on, and on… And so it is with the Habitat story. While big media is on to the next story, Twitter users and bloggers of the world are still talking about “Doing a Habitat”.
The latest communications have laid the blame firmly at the foot of a mysterious intern who is ‘no longer associated with Habitat’. Who is this mysterious intern, and how did they get it so wrong? Enter Daren Forsyth (@Daren140), who has been campaigning (search #habitatintern on Twitter and see) to track down and help out the intern concerned, complete with the offer of a replacement internship and some training on using social media. That’s quite an offer, given Darren’s profile on Twitter – over 3,800 followers and growing, and more importantly he’s been a productive member of the community, connecting all manner of initiatives.
It makes more sense for me to let Daren explain the thinking behind #habitatintern, so here he is, caught on camera by my good self yesterday in London:
As I left him, he was awaiting a call from Habit’s PR team. Meanwhile there is still much for Habitat to do to get back on the right foot in the Twitter world. The story continues…